R E N T A L P O L I C Y

Reservations

All homes and condominiums (rental units) in our rental program are

privately owned, are for rent by the owner and their prices are

subject to change. For each reservation you will receive written

confirmation, which will be sent to you by email.

Payments

The Minimum rental term is one week, however, some rental units

come with a minimum one (1) month term. 12% tourist tax and a

processing fee will be additional. You can pay by Personal Check

or Credit Cards. We suggest credit card payments using Visa, MasterCard or Discover. All payments are to be made in US-Dollars and all occurring bank fees and transfer fees are to be paid by the renter.

A deposit of 33% of the total amount is required to hold a rental

reservation and is due at the time of booking. The reservation is

only valid after receipt of the first deposit. An additional

deposit of 33% of the total amount is due 90 days prior to arrival.

The final balance is due 30 days prior to your arrival. Code for

key-box or front door will be sent out on the day of arrival.

Reservations made within 30 days of arrival require the full amount

to be paid by check, cash or with a credit card. All rental units are

subject to a one-time cleaning fee from $160.00 to $400.00 USD

(depending on unit-size).

Utilities

The owner of your rental unit will provide water, electricity, air

conditioning, heat, trash removal, TV and FREE Wi-Fi. The renter is

responsible for the pool heater, excessive Internet use plus all long-

distance calls made during his stay (where the phone is available).

Insurance and Security Deposit

In Cooperation with Rental Guardian, we can offer Travel Insurance and Damage Protection Insurance. Damage Protection Insurance is added to each booking automatically against loss, damage, or breakage. Renters are responsible for any damage that occurs during their occupancy. Renters need to advise the Management Company immediately regarding any loss or damage that occurred. Minor breakages such as crockery or glassware will inevitably occur at

times. It is much cheaper for the renters to replace these items

themselves rather than wait for them to be discovered by the

housekeeper. In rare cases rental units are subject to a security deposit.

Please find all the information about the Travel Insurance on our

website: https://sunnydreams.rentalguardian.com/

Occupancy

All prices displayed on our website and in our brochures are based on

occupancy of 4 people, including children. Any occupancy of more

than 4 people (or 6 people in larger homes) will incur an additional

charge per person. The maximum occupancy of each rental unit is

shown on the rental agreement. This maximum number is the

MAXIMUM total occupancy. Over-occupancy is considered a SERIOUS

VIOLATION of your lease, and you will be asked to leave, or the

occupancy can be denied.

Pets

Pets are not permitted in our rental units unless specifically stated

in the rental agreement. Not all properties allow pets. Costs for

each pet will be $150.00 USD for extra cleaning. A renter with a

pet in a rental unit without prior written permission shall be

deemed to be in violation of the rental agreement and shall be

evicted immediately with no refund and shall include the forfeiture of

all monies paid.

Phone

Some rental units offer phone service. Local calls, 1-800-numbers and

Emergency calls are free in these rental units.

Internet

All rental units offer FREE High-Speed Internet and Wi-Fi. Most rental

units have limitations for their data download amounts. Streaming

videos and excessive use of the Internet will be charged extra.

Cancellation

If you need to cancel your rental agreement, it is important that the

Management Company is notified immediately by writing an e-mail.

The following cancellation charges apply.

Up to 91 days prior to arrival the cancellation charge is $400.00

USD 61-90 days prior to arrival the cancellation charge is $500.00

USD. 31-60 days prior to arrival the cancellation fee is 60% of the

rental fee (plus prorated taxes).

Within thirty (30) days of arrival the cancellation fee is 100% of the

rental fee (+ taxes) unless the rental unit is re-rented for the entire

period in an amount equal to or greater than the rental fee the

renter agreed to pay. In this event the cancellation fee will be

$500.00 USD.

No rental refunds are given for early departure. In most cases, you

may be covered under your Travel Insurance policy (which we highly

recommend).

The Management Company reserves the right to cancel any

reservation where it is believed that the information provided

regarding the identity of any or all people listed on the rental

agreement is incorrect or not true. Your deposit will be refunded

minus a fee of $300.00 USD. If your choice of a rental unit becomes

unavailable for your travel dates for any reason, we reserve the right

to assign you an alternate rental unit of equal or higher standard in

the same or as close location as possible.

Accommodation

Each rental unit is individually owned, and the furnishings and

decorations reflect the taste of the owner. Equipment and supplies

may vary. The Management Company cannot be held responsible for

changes made by the owners regarding furnishings, decorations and

equipment, or for the general condition of the rental unit. All rental

units are very well-maintained and very clean. From time to time

some problems with utilities (electric, water, TV, appliances, etc.)

may occur. All efforts are made to take care of the repairs

promptly, but some delays may be possible, especially during

holidays or over weekends. Please do not place repair calls yourself.

Renters will not be entitled to any refund, discount or compensation

whatsoever due to malfunctioning of equipment or other rental

dissatisfactions. Renters shall not move or relocate any furniture,

TV's or other fixtures or equipment in the rental unit.

All complaints or enquiries concerning your rental unit must always

first be brought to the attention of the Management Company.

Cleaning and Sanitation (as per CDC Guidelines)

We are proud to offer very clean rental units. Each rental unit is

cleaned up prior to your arrival. During your stay the rental unit is

self-sustaining, and we expect the rental unit to be kept in a normal

clean condition. The one-time cleaning fee includes one routine

cleaning plus washing of bedding and towels (more than 3 loads will

be de- ducted from the deposit). Additional Mid-Stay Cleaning can

be arranged upon request and is to be paid for separately before

departure. Do not leave any food open or outside. Florida is

notorious for ants and other insects. Remember: A cleaner rental

unit has fewer bugs.

Our cleaning service uses "green" cleaning agents which are safe for

people with chemical sensitivities and allergies, which in turn

means we try to help to protect the environment. The used products

are all environmentally safe and meet or exceed the EPA's standards

in their "Design for the Environment".

Construction

Due to the increase in rental unit construction in the area, there is

the possibility of some construction noise. We hope that this will not

affect your stay in any way, but the Management Company cannot

accept liability for any disturbance this may cause.

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Responsibilities of the renters

The party responsible for the Rental Agreement agrees to accept

full and personal liability for all loss or damage caused during the

occupation of the rental unit and confirms that the full costs for any

repair or replacement will be paid by the same.

Your rental unit may be in a deed restricted community where

special restrictions may apply (e.g. no boats, trailers or RVs are

allowed in the driveway). It is your obligation to be aware of and

abide by the rules, regulations and restrictions of the community

where your rental unit may be located. Violation of any of these

restrictions may result in immediate termination of the rental

agreement and forfeiture of all monies paid.

The renter agrees that during the term of the occupancy of the

premises, the premises are kept clean and free of trash, garbage,

and other waste. The renter also agrees to allow potential showings

of the rental unit to prospective renters and buyers with 24 hours’

notice. We expect the rental unit to be left in a "neat" condition.

Additional cleaning can be arranged and is to be paid for separately

before departure. All our units are smoke-free.

During your vacation, you will be staying in a privately owned rental

unit on a private residential estate. Please ensure that you act in a

neighborly and courteous manner towards your neighbors, who will

most likely NOT be on vacation. While we do not wish to diminish

your enjoyment in any way, we do request that noise be kept to a

minimum during early morning, late evenings and through the night,

particularly around the patio and pool. Excessive noise will almost

certainly lead to a visit from the Sheriff or local security officer and

could even lead to your party being evicted from the premises and

forfeiture of all monies paid.

The party responsible for the rental agreement assures that any

guest who violates any of the terms of the rental agreement shall

be immediately denied occupancy and shall be liable and remedy

any damage or other expenses which are caused by the renter

and/or the renter's guest(s).

Assignment or sub-leasing is not permitted to any persons not

authorized by the Management Company in advance and in writing.

Please ensure that we are notified of any changes to the original

booking as unauthorized people staying at the rental unit will cause

the whole party to be evicted from the premises with no refund and

shall include the forfeiture of all monies paid.

Arrival

Check-in time is usually at 4 PM, check-out time is at 10 AM. The time

in between is needed for the cleaning service to make the rental unit

ready for the next renters. If you plan to arrive late, please notify

the Management Company ahead of time so that arrangements can

be made regarding how you get access to the rental unit.

Furthermore, please inform the Management Company by email or

fax about your expected arrival time, at least one week prior to

your arrival.

Check-in

The check-in time is 4 PM or as agreed. Upon arrival, you will find a

"Little Manual", a garage door opener plus the keys on the countertop

(if not arranged otherwise and available) and a Check-In Sheet.

Please sign and initial the check-in sheet upon your arrival and send

it to our email address or phone number listed on the tag.

Sometimes there is some trash or recycling leftovers in the garage

of the rental unit, ready to be put out for pick-up. Since there are

specific collection days for trash/recycle pickup and there might be

raccoons in your area which like to open trash, these leftovers need

to stay inside the garage until the collection day. Please take care to

put out the trash on the first collection day (see instructions in your

manual). There are often some usable leftovers from former renters

in the kitchen or bathrooms. You are welcome to either use these

products or throw them away.

Check-out

Check-out time is 10AM. Please remove all trash from the rental unit

on the last collection day prior to departure. Clean and re-shelf all

dishes, clean the range, oven and especially the BBQ. Close and lock

all windows and doors. Set Air Conditioner to 80°F in all rooms. If

keys or garage door openers are not returned on your departure day,

there will be a charge of $250.00 USD.

Pool/Jacuzzi and Exterior Maintenance

There is a service company in charge of all Pools, Jacuzzis,

landscaping and exterior maintenance. Please DO NOT touch any of

the pool controls. Please keep pool cage doors always unlocked for

the cleaning service.

The Pool/Jacuzzi may be heated (if available) during cooler seasons

at an extra charge from S11 to $15 USD per day. Minimum charge is

one week and payable by the renter at or before arrival.

The Management Company as well as the owners and their agents do

not accept liability for any injury in or around the Pool/Jacuzzi and

on the entire premises. Renters and their guests are specifically

instructed NOT to allow unsupervised children to use the

Pool/Jacuzzi or to play on the Pool deck and around the

Pool/Jacuzzi. Baby Safety Fences (where available) must be

installed for child protection at all times. The use of Golfcart(s)

(where available) on and outside the premises happens at the

renter’s own risk and all liability and responsibility is strictly

declined by the Management Company and by the owners.

Reservation for the following Year

All renters have the first right of refusal to book the same rental unit

for the following year and for the same time frame. We always try

our best to accommodate our customers, therefore please contact us

as soon as possible if you wish to rent a unit for the following season.

There usually is a waiting list from Mid-December until April.

Weather and Nature

The State of Florida is of subtropical nature and can

experience extreme weather at certain times. June to November

is Hurricane season, during this time you can occasionally

experience high winds and heavy rainfall. July and August can

be hot and humid with temperatures up to 96°F. Lightning and

Thunderstorms are likely and can occur daily during the summer.

The Management Company is not responsible for these events, and

no refund shall be provided for any interruption in your stay due to

acts of God. Protection from the sun is vital, especially for

children. Florida also is notorious for insects; therefore, repellents

are recommended. Please respect wildlife.

Office Hours

The Management Company can normally be reached by phone

from Monday to Friday between 9 AM and 5 PM Eastern

Time. For emergency questions, feel free to contact us after hours.

We appreciate your business and wish you

a most enjoyable and relaxing vacation.

Your Management Company since 1996:

Sunny Dreams Factory, LLC

Esther Maisch, Owner/Manager

Seraina Leubin, Office Manager

PO Box 3516, Placida, FL 33946, USA

Phone 941-716-0375

e-Mail seraina@sunnydreams.com

Website www.Florida-DreamVacation.com

© Copyright 2024 by Sunny Dreams Factory, LLC (09/24)

This Rental Policy can be changed without prior notice.